Privacy Policy
Update: November 18, 2024
This privacy policy applies to residents of Canada. It explains how we collect, use, and protect your personal information when you interact with our website: greffecheveuxdhd.ca.
We are committed to protecting your privacy by:
clearly defining the purposes of personal information collection;
collecting only the information necessary for legitimate purposes;
requesting explicit consent when necessary;
taking appropriate measures to protect your information;
respecting your right to access, correct, or delete your personal information.
If you have any questions or requests regarding your personal information, please contact us.
Purpose of Personal Information Collection
We may collect personal information for various business purposes, including communicating with you by phone, mail, email, or web form.
Disclosure of Personal Information
We may disclose your personal information if required by law, court order, or competent authorities. In the event of a business transaction, such as a merger or sale, your information may be shared with advisors or new owners, when necessary.
"Do Not Track" (DNT) Signals
Our website does not respond to "Do Not Track" (DNT) signals.
Cookies
We use cookies to improve your experience on our website. For more details, please refer to our cookie policy.
Information Security
We implement security measures to prevent unauthorized access to personal information. We also ensure that only authorized personnel can access it.
Third-Party Websites
This privacy policy does not apply to third-party websites linked to ours. We encourage you to review their privacy policies before using them.
Policy Changes
We may update this privacy policy from time to time. We invite you to review it periodically. We will notify you of significant changes when necessary.
Access and Modification of Your Information
You have the right to request access to, correction of, or deletion of your personal information. To exercise this right, please contact us and provide the necessary information to verify your identity. Upon request, we can provide your information in a format accessible to individuals with sensory disabilities.
Children's Privacy
Our website is not intended for children. We do not knowingly collect personal information from individuals who have not reached the applicable age of consent.
Products, Refunds, Cancellations, and Delivery Times
At DHD Médecine Esthétique et Restauration Capillaire, we are committed to protecting your privacy. Here is how we manage certain specific services:
Products: We collect the information necessary to process orders and provide our aesthetic and hair restoration products. Personal information is secured and used solely for order management and customer support.
Refunds: Refunds are processed in accordance with our return policy. If you are unsatisfied with a product, please contact us for assistance. Refund requests will be evaluated based on our terms and conditions.
Cancellations: Appointments or orders may be canceled according to applicable terms. Fees may apply in certain cases. Please contact our team for assistance.
Delivery Times: We aim to process orders as quickly as possible. Delivery times may vary depending on location, product availability, and shipping conditions. You will be notified if delays occur.
For more information, please contact us.
Contact Information
DHD Médecine Esthétique et Restauration Capillaire 1832 Sherbrooke Street West, 2nd floor Montreal, Quebec H3H 1E4 Canada Website: greffecheveuxdhd.ca Email: info@greffecheveuxdhd.ca Phone: 514 935-6616
For any questions or complaints, please contact: Véronique G. Dorval 1832 Sherbrooke Street West, 2nd floor Montreal, Quebec H3H 1E4 Canada Phone: 514 935-6616